msg2ai.
How-to guide · uses the Housekeeping & Maintenance skill

How to schedule short-term rental turnovers with AI

Every morning a property manager needs one sheet: who checks out, who checks in, which cleaner goes where, and which flips are at risk. The Housekeeping & Maintenance skill builds it from your channel-manager data.

Step by step

  1. Load the Housekeeping & Maintenance skill

    In Claude.ai, create a Project, paste the Housekeeping & Maintenance SKILL.md into the Project instructions and save. Or run npx github:msg2ai/vacationrental-team-skills install once and Claude Code picks the right skill from your prompt.

  2. Pull today's check-outs and check-ins

    From the channel manager (Hostaway, Guesty, OwnerRez, Hostfully, Lodgify) or a pasted export.

  3. Build the turnover sheet

    Per property: checkout time, check-in time, the gap between them, assigned cleaner, supplies needed and special instructions (pet stay means an extra-deep clean, a large group means extra linen, an owner stay means owner standard). Any gap under 4 hours is flagged as same-day-flip risk.

  4. Route it

    Sort the sheet by drive distance to optimize cleaner routes.

  5. De-risk the tight flips

    For high-risk same-day flips, Claude recommends assigning two cleaners, pushing the check-in by an hour, or sending the guest a “we're getting it perfect for you” message.

  6. Inspect and confirm readiness

    Each turnover ends with a property-specific inspection checklist. 24 hours before check-in, a green / yellow / red readiness card confirms cleaning, door code, Wi-Fi, thermostat and open work orders — red blocks the check-in.

The prompt to paste

"Schedule today's 23 turnovers — sort by route, flag same-day-flip risk, assign cleaners, and dispatch any open work orders."

What you get back

  • Today's turnover sheet sorted by route, with risk-flagged units
  • Per-property inspection checklists
  • A readiness card per arriving property

Tips from the skill

  • Same-day flips are the #1 source of bad reviews. Treat them as red until proven green.
  • Cleaners are partners, not contractors — coach, don't blame.
Get the skill

Install the Housekeeping & Maintenance skill — free

Copy vacationrental-housekeeping-maintenance/SKILL.md into a Claude.ai Project, or install all eight skills for Claude Code:

npx github:msg2ai/vacationrental-team-skills install

This workflow hands off to: Guest Experience, Reservations.